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Whether you have 1 or 100s of employees, OnState is an appropriate, cost-effective customer communication management solution for you. Using no hardware or special software, OnState delivers the precise features you need for a single per-user monthly fee. No up-front costs. No fixed costs. No commitments. And because you are buying a virtual PBX and on-demand call center solution, there's no installation.
With OnState Your Business Can:
- Provide customers with local, national and toll-free numbers in over 20 countries
- Respond to customer inquiries anytime, anyplace
- Utilize your existing mobile phones, phone lines, VoIP or Skype
- Automatically call back visitors on your web site
- Deliver chat support online
- Provide managed email and voicemail services
- Understand who is contacting you and the quality of service they receive
- Easily scale your business
A 100% Web-based Solution
Unlike traditional, hosted or VoIP call center options, the OnState solution does not require the deployment of any hardware – at your place or ours. The OnState Customer Communication Center operates within your browser and supports all forms of fixed and mobile devices.
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